Privacy policy

Who we are

Activity Cleaner for Instagram (“Activity Cleaner”, “the extension”) is a Chrome extension made by Vortex Tools (“we”, “us”). This policy explains what the extension and this website do with information, and the choices you have.

Questions about privacy go to vortexengss@gmail.com, or use our contact form.

What stays on your computer

Activity Cleaner works inside your own Chrome browser, on instagram.com, using the Instagram session you are already logged in to. To do what you ask, it reads parts of your Instagram account in your browser: your posts, likes, comments, saved posts, reposts, tags, followers and the accounts you follow.

That information, together with your settings, lists, run history and exports, is kept only in your browser's own extension storage on your computer. We never receive it. We never see, ask for or store your Instagram password.

CSV files you export are saved by Chrome to your Downloads folder. They never pass through our servers.

What we receive

To run the free daily limit

The free plan includes 25 removals every 24 hours. So that this limit works across reinstalls and Chrome profiles, the extension sends our server a count of the removals you make, together with up to three one-way codes (SHA-256 hashes) made on your computer:

• a code made from the email address of the Google account signed in to Chrome, if there is one (read with Chrome's identity.email permission);
• a code made from your Instagram account's numeric ID;
• a code made from a random ID created for this browser install.

The email address and account ID themselves never leave your computer, and a hash can't be turned back into them. Our server stores the codes with your removal count and the time your 24-hour window started. Old records are deleted automatically, usually within two days.

Your IP address reaches our server as part of each request. It's used for a moment to stop abuse (too many requests from one address) and isn't stored with your count.

When you contact us

When you send a message from the extension or this website, we receive your email address, the topic, your message and, if you choose, basic technical details (the extension version, your browser and your plan). Our hosting provider adds your approximate country. We use this only to reply and to fix problems. Messages are stored on our server and delivered to our support inbox. A one-way code of your browser install or IP address is kept with each message to stop spam.

When you buy Pro

Payments are handled by Lemon Squeezy, our reseller and merchant of record. Lemon Squeezy collects your payment details, name, email address and billing country under its own privacy policy. We never see your full card number. We can see your order details in Lemon Squeezy so we can help you with billing.

To check your Pro license, the extension sends your license key and a short browser label (for example “Chrome on Windows”) straight to Lemon Squeezy's license service when you activate it, and again about every 12 hours.

How we use information

We use the information above only to:

• run the free daily limit;
• check your Pro license;
• reply to you and fix problems you report;
• keep the service secure and stop abuse.

We don't sell or rent personal information, we don't share it for advertising, we don't build profiles about you, and the extension contains no ads or third-party trackers.

Chrome Web Store user data policy

The use of information received through Chrome's extension features and Google APIs adheres to the Chrome Web Store User Data Policy, including the Limited Use requirements. Data is used only to provide the extension's single purpose, cleaning up your own Instagram activity, and is never transferred for advertising, credit or unrelated purposes, and never read by people except to answer a message you send us or where the law requires.

What each permission is for

This website

This website doesn't use cookies, analytics or advertising trackers. If you save a draft in a contact form, it's kept only in your own browser until you send it. Our web host processes standard connection data, such as your IP address, to deliver pages and keep them secure. The checkout opens Lemon Squeezy's secure page, which is covered by its own policy.

Where data is processed

Our server runs on Cloudflare's global network. Support messages are delivered to our inbox at Google. Payments are processed by Lemon Squeezy in the United States. These providers may process data outside your country, with safeguards required by law.

How long we keep it

• Free-limit records: deleted automatically, usually within two days.
• Support messages: kept for as long as needed to help you and keep a record of our conversation, then deleted on request.
• Orders: kept by Lemon Squeezy as required for tax and accounting.
• Everything in your browser: stays until you clear it or remove the extension.

Your choices and rights

You can stop all data collection at any time by removing the extension. Removing it deletes everything it kept in your browser.

Depending on where you live, including the UK, the European Union and California, you may have the right to access, correct, delete or get a copy of your personal information, and to object to how it's used. Email vortexengss@gmail.com and we'll respond within 30 days. Because free-limit records hold only one-way codes, we may not be able to link them to you, but they expire on their own within days. You also have the right to complain to your local data protection authority.

We don't sell or share personal information as those terms are defined under California law.

Children

Activity Cleaner is not meant for children under 13, and we don't knowingly collect information from them. Instagram itself requires users to be at least 13. If you believe a child has sent us information, contact us and we'll delete it.

Security

Data between the extension, this website and our server is encrypted in transit (HTTPS). We keep what we receive to the minimum needed, and we store one-way codes instead of identities wherever we can.

Changes to this policy

If we change this policy, we'll update the date at the top of this page. If a change is significant, we'll also say so in the extension or on this website before it takes effect.

Contact

Vortex Tools
Email: vortexengss@gmail.com
Contact form: our contact page